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OBJECTIVE/OBJECTIVE |
- To expose the trainees to the real working environment and the business world.
- Guide trainees in accordance to field of administration.
- Introduce trainees to admin and management roles in any sectors.
- To provide practical training related to comprehensive office management and administration skills in line with current industry needs for the trainees.
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- Untuk mendedahkan pelatih kepada persekitaran kerja sebenar dan dunia perniagaan.
- Membimbing pelatih berdasarkan bidang pentadbiran.
- Memperkenalkan pelatih kepada peranan pentadbir dan pengurusan dalam mana-mana sektor.
- Menyediakan latihan praktikal berkaitan dengan kemahiran pengurusan & pentadbiran pejabat yang komprehensif selaras dengan keperluan industri semasa kepada pelatih
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CURRICULUM/KURIKULUM |
- The course curriculum gives priority to learning oriented practical and simple emphasis from the aspect of theoretical learning. The syllabus of this course is adapted from the NOSS program of the Department of Skills Development Malaysia. The content of the curriculum is as follows:
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- Kurikulum kursus ini memberi keutamaan kepada pembelajaran yang berorientasikan amali dan penekanan mudah dari aspek pembelajaran teori. Sukatan pelajaran kursus ini diadaptasi daripada program NOSS Jabatan Pembangunan Kemahiran Malaysia. Kandungan kurikulum adalah seperti berikut:
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1. FRONT OFFICE RECEPTIONS
- Attend visitors.
- Handle office incoming/outgoing item.
- Handle office incoming/outgoing communication.
- Record front office reception activities.
| 1. RESEPSI PEJABAT HADAPAN
- Melayani pelawat.
- Mengendalikan barang masuk/keluar pejabat.
- Mengendalikan komunikasi masuk/keluar pejabat.
- Merekod aktiviti penerimaan pejabat hadapan.
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2. OFFICE FINANCE HANDLING
- Prepare petty cash.
- Handle bills collection.
- Handle payment vouchers.
- Prepare report summary.
| 2. PENGENDALIAN KEWANGAN PEJABAT
- Sediakan tunai runcit
- Mengendalikan kutipan bil.
- Mengendalikan baucar pembayaran.
- Sediaan ringkasan laporan.
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3. OFFICE PROCUREMENT HANDLING
- Prepare requisition form.
- Handle incoming procurement documents.
- Handle purchase items.
- Coordinate procurement licensing renewal.
- Record office procurement handling activities.
| 3. PENGENDALIAN PEROLEHAN PEJABAT
- Sediakan borang permintaan.
- Mengendalikan dokumen perolehan yang masuk.
- Mengendalikan barangan pembelian.
- Menyelaras perbaharuan perlesenan perolehan.
- Merekod aktiviti pengendalian perolehan pejabat.
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4. OFFICE INVENTORY HANDLING
- Check office inventory availability.
- Perform office inventory requisition.
- Perform office inventory issuance.
- Record inventory handling activities.
- Monitor office equipment’s movement/transfer & maintenance.
- Monitor expired/recycled office items.
| 4. PENGENDALIAN INVENTORI PEJABAT
- Semak ketersediaan inventori pejabat.
- Melaksanakan permintaan inventori pejabat.
- Melaksanakan pengeluaran inventori pejabat.
- Merekod aktiviti pengendalian inventori.
- Pantau pergerakan/pemindahan & penyelenggaraan peralatan pejabat.
- Pantau barangan pejabat yang telah tamat tempoh/kitar semula.
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5. OFFICE LOGISTIC HANDLING
- Arrange staff travel and accommodation.
- Coordinate dispatch assignment.
- Coordinate meetings/ event arrangement.
- Record logistic handling activities.
| 5. PENGENDALIAN LOGISTIK PEJABAT
- Mengatur perjalanan dan penginapan kakitangan.
- Menyelaraskan tugasan penghantaran.
- Menyelaras mesyuarat/ susunan acara.
- Merekod aktiviti pengendalian logistik.
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6. OFFICE DOCUMENTATION PREPARATION
- Produce office documents.
- Register office documentation.
- Print office documents.
- Bind office documents.
- File office documents.
- Maintain office documents.
| 6. PENYEDIAAN DOKUMENTASI PEJABAT
- Menghasilkan dokumen pejabat.
- Mendaftar dokumentasi pejabat.
- Cetak dokumen pejabat.
- Mengikat dokumen pejabat.
- Failkan dokumen pejabat.
- Menyelenggara dokumen pejabat.
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7. STAFF ADMINISTRATION SUPERVISION
- Conduct in-house training.
- Perform staff appraisal.
- Monitor office waste disposal.
- Prepare section budget.
- Conduct staff meeting/briefing.
- Monitor occupational health, safety, security and environment implementation.
- Monitor work flow and work progress.
| 7. PENYELIAAN PENTADBIRAN STAF
- Mengadakan latihan dalaman.
- Lakukan penilaian kakitangan.
- Pantau pembuangan sisa pejabat.
- Sediakan bajet bahagian.
- Mengadakan mesyuarat/taklimat kakitangan.
- Pantau pelaksanaan kesihatan, keselamatan, keselamatan dan persekitaran pekerjaan.
- Pantau aliran kerja dan kemajuan kerja.
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TRAINING METHODOLOGY/METODOLOGI LATIHAN |
- Teaching and learning sessions are delivered theoretically, demonstrations, discussion, practical, oral and assessment.
| - Sesi pengajaran dan pembelajaran disampaikan secara teori, tunjuk cara, perbincangan, amali/amali, lisan dan penilaian.
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TRAINING PERIOD/TEMPOH LATIHAN |
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ENTRY REQUIREMENT/SYARAT KEMASUKAN |
- Can read, write and communicate in BM/BI.
- Aged 16 years – 45 years.
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- Boleh membaca, menulis dan berkomunikasi dalam BM/BI.
- Berumur 16 tahun – 45 tahun.
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ASSESSMENT/PENILAIAN |
- Theoretical and practical assessment, final examination.
| - Penilaian teori dan praktikal, peperiksaan akhir.
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CERTIFICATION/PERSIJILAN |
- Sijil Kemahiran Malaysia- Level 3 (SKM 3 which issued by Jabatan Kemahiran Malaysia, Ministry of Human Resource)
| - Sijil Kemahiran Malaysia- Tahap 3 (SKM 3 yang dikeluarkan oleh Jabatan Kemahiran Malaysia, Kementerian Sumber Manusia)
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PROGRAMME CAREER PATHWAY/LALUAN PROGRAM KERJAYA |
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CAREER OPPORTUNITY |
- Office Manager
- Office Administrator
- Personal Assistant
- Front Office Executive
- Legal Secretary
- Medical Secretary
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- Pengurus pejabat
- Pentadbir Pejabat
- Pembantu peribadi
- Eksekutif Pejabat Hadapan
- Setiausaha Undang-undang
- Setiausaha Perubatan
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